A dental office administrator is responsible for the clerical duties of a dental office. The administrator is pivotal in any dental practice because they essentially manage the dental office. In the Dental Office Administration Program, students gain the knowledge and skills necessary for an entry-level position in a dental office. Training includes general office skills and specialized dental office instruction to include the following:
- Marketing
- Oral and written communications
- Telephone techniques
- Patient records management
- Business records management
- Appointment scheduling
- Accounts receivable
- Accounts payable
- Insurance processing
Additionally, students will acquire the basic clinical skills to perform as a multifunctional dental professional. Courses completed in the Dental Office Administration program articulate with the Dental Assisting Program. The approximate completion time for the Dental Office Administration Certificate is 1305 hours or 11 months at 30 hours per week and maintaining 100% progress.
Admission Requirements
- Please meet with a counselor to schedule testing
- Accuplacer reading score of 72 or DRP (Degree of Reading Power) of 70 or ACT score of 22
- Accuplacer math score of 65 or Compass math exam with minimum of 43 in all areas or math ACT score of 17 or successful completion of OWATC Math I course
IMPORTANT NOTICE: If you are enrolling in any health occupation program, any misdemeanor or felony conviction relating to drug offenses, assault/violent crimes, sexual assault, fraud, or theft that you have on your record, will result in the college not being able to place you in a clinical or externship site. As a result, you will not be able to complete the program. See your program coordinator for more detailed information.
Employer Advisory Team
- Stephanie, Bossenberger, RDH, MS, Dental Hygiene – Weber State University
- Marc Collman, DDS
- Benjamin Garr, DMD
- Tyler Shaw, DDS
Your Instructor(s)
Brenda Fell, CDA, CDPMA, is the Coordinator of the Dental Occupations Program. She has over 30 years of experience in the dental field including clinical assisting, administrative assisting, and dental assisting education. Ms. Fell is a member of the American Dental Educators Association. She has served six years on the Board of Trustees of the American Dental Assistants Association and six years on the Board of Directors of the Dental Assisting National Board, Inc. While on the DANB Board of Directors, she held the office of Secretary, Vice-Chair, and Chair. Additionally, Ms. Fell was a founding member of the Board of Trustees of the DALE (Dental Auxiliary Learning and Education) Foundation, including holding the position of President.
Heidi Denson, CDA, comes to the Dental Occupations Program with 17 years of clinical dental assisting experience. Her background includes extensive expanded functions experience. Ms. Denson is a member of the American Dental Educators Association. She also serves as a site visit team member for the Commission on Dental Accreditation of the American Dental Association.
Christa Wagstaff, CDA, is a graduate of the tech college Dental Assisting Program with an additional nine years of clinical dental assisting experience and nine years of teaching experience in the program.
Chandra Poll is the newest faculty member in the Dental Occupations Program. She comes to the program with 13 years of experience in the dental field including a background and expertise with dental office administration skills and specialty dentistry procedures, specifically, orthodontics.
